Quality

We at CTIPL are committed to be an agile, efficient and efficient and a world class organisation, where customers & Employees delight are top priority and response to customers varying business exceeds their expectations for achieving most preferred supplier status.

The Quality policy is complied by means of an effective and continually improving Quality Management System in order to ensure requirements stated and defined in this regard. The above guidelines are communicated across the Organization and it further gets transformed into following specific Quality Objectives, periodically reviewed for its effectiveness, relevance and suitability.

Quality Objectives

• Improvement in Customer positive feedback by 10% in a year.
• Increase the referential & repeat customer base by 10% within a year
• Place for everything & everything in place by year 2012.